Frequently Asked Questions

Our jewelry is crafted from genuine 925 sterling silver and moissanite stones, ensuring quality, durability, and brilliance.

Yes. Our 925 silver is nickel-free and safe for sensitive skin.

Moissanite is a lab-created gemstone with exceptional brilliance and fire, offering a diamond-like sparkle at an affordable price.

We offer 30-day easy returns and exchanges. Items must be unworn, in original condition, and with packaging.

U.S. orders usually arrive within 7–12 business days. International shipping times may vary.

Yes, we ship worldwide. Free shipping is available for U.S. orders over $199.

Once your order ships, you’ll receive an email with a tracking link.

We accept PayPal and other major payment options.

Keep your jewelry dry, avoid harsh chemicals, and store it in the provided box. We also offer free polishing under warranty.

For international orders, customs duties may apply depending on your country’s regulations. Customers are responsible for any applicable fees.

You can email us anytime at support@bocosjewelry.com. Our team replies within 24 hours.