Terms of Service

Welcome to BocosJewelry (hereinafter referred to as "this website" or "we"). This website is operated by [Your Company Name] and primarily sells moissanite jewelry and 925 sterling silver accessories. Please read the following Terms of Service (hereinafter "Terms") carefully before using this website.

1. Agreement to Terms
By accessing, browsing, or placing an order on this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use this website.

2. Product Information

  1. Moissanite: We guarantee that all moissanite sold are high-quality lab-created moissanite, not natural diamonds. We strive to provide accurate information regarding color, clarity, cut, and carat weight in our product descriptions. Please note that moissanite may exhibit more fire (brilliance) than diamonds due to its high refractive index.

  2. Metal Material: We guarantee that the primary metal of our jewelry is 925 sterling silver (92.5% pure silver alloy). Some products may feature plating (e.g., rhodium plating, 18K gold plating), which will be clearly stated in the product description. Plating may wear off over time, which is normal and not considered a product defect.

  3. Product Display: We make every effort to display our products accurately through photography and description. However, due to monitor settings, lighting, and other factors, the actual product you receive may have slight color variations. This is not considered a product defect.

  4. Pricing: All prices are shown in US Dollars (USD). We reserve the right to change the price of any product without prior notice. The amount you pay is the price displayed on the website at the time of your order (excluding taxes and shipping).

3. Orders & Payment

  1. Order Acceptance: Your order constitutes an offer to purchase the product(s) you have selected. Acceptance of your order and the formation of the contract of sale occur when we ship the product(s) to you.

  2. Inventory Errors: In the event of an inventory error or product unavailability, we reserve the right to cancel your order. If payment has been collected, a full refund will be issued.

  3. Payment Methods: We accept major credit and debit cards through third-party payment processors (e.g., Shopify Payments, PayPal). You guarantee that the payment information you provide is accurate, current, and complete.

4. Shipping & Delivery

  1. Shipping Areas: We currently ship primarily within the United States (including Hawaii, Alaska, and US Territories). International orders may require special handling; please contact us for inquiries.

  2. Processing Time: Orders are typically processed within 1-7 business days. Delivery time depends on the shipping service you select and the destination. All timeframes given are estimates, and we are not liable for delivery delays (unless caused by our gross negligence).

  3. Risk of Loss: The risk of loss and title for the product(s) pass to you upon our delivery of the product(s) to the carrier.

  4. Duties & Taxes: For orders within the US, we will calculate and collect applicable sales tax as required by law. Any customs duties, taxes, or fees levied on international orders are the sole responsibility of the buyer.

5. Return & Exchange Policy

  1. Return Window: We offer a 30天的 return policy from the date of delivery for unworn items in new, undamaged condition, with all original tags, packaging, and certificates intact (including the gift box).

  2. Non-Returnable Items: For hygiene and safety reasons, earrings, piercing jewelry, and any customized or engraved items are final sale and cannot be returned or exchanged unless they arrive defective or damaged.

  3. Return Process: Please contact our customer service team via email ([Bossmaker001@outlook.com]) to obtain a Return Merchandise Authorization (RMA) number before returning any item. Returns without an RMA number may not be processed.

  4. Refunds: Upon receipt and inspection of the returned item, we will initiate a refund to the original method of payment. Shipping and handling fees are non-refundable. The time for the refund to be processed will depend on your payment institution.

  5. Defective Products: If you receive a product with a manufacturing defect or that is significantly different from its description, please contact us within 7 days of receipt. We will cover the return shipping cost and provide a free replacement or a full refund.

6. Intellectual Property
All content included on this site, such as text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Bocos Jewelry or its content suppliers and protected by China and international copyright laws.

7. User Conduct
You agree not to use this site for any illegal or prohibited purpose. You may not use this site in any manner that could damage, disable, overburden, or impair this site or interfere with any other party's use and enjoyment of this site.

8. Disclaimer & Limitation of Liability
This website and all its contents are provided on an "as is" basis without any warranties of any kind. to the fullest extent permissible by applicable law in china, bocos jewelry disclaims all warranties, express or implied. bocos jewelry will not be liable for any damages of any kind arising from the use of this site or from any products purchased from this site, including but not limited to direct, indirect, incidental, punitive, and consequential damages. our total liability shall in no event exceed the price you paid for the product giving rise to the claim.

9. Governing Law & Dispute Resolution
These terms shall be governed by and construed in accordance with the laws of china, without regard to its conflict of law principles. any dispute relating in any way to your use of the site or to products you purchase from us shall be submitted to the exclusive jurisdiction of the courts located in china.

10. Changes to Terms
We reserve the right to modify and update these Terms of Service at any time. Any changes will be effective immediately upon posting the revised Terms on the site. Your continued use of the site constitutes your acceptance of such changes.

11. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Email:support@bocosjewelry.com
Address: A3/3, Floor 3, Office Building, No.137-6 Xinxing 2nd Road, Xinglong Street Changzhou District, Wuzhou City, Guangxi, China